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Operations Technician - Power Plants

Operations Technician - Power Plants

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About Our Company

FuelCell Energy is transforming the world’s energy landscape by delivering clean and efficient solutions for the supply, recovery and storage of energy.  We thrive on innovation as our fuel cell power plants provide answers to some of the industry’s biggest challenges, such as generating a virtually pollutant-free and affordable supply of electric power within cities, reducing carbon emissions from coal and gas-fired power stations, and producing hydrogen for transportation, industry and utility-scale energy storage.  Our unique mission requires a diverse, energetic and creative workforce, and our shared passion for a cleaner energy future is the foundation of our Company’s culture. We take pride in what we have accomplished and are dedicated to providing innovative solutions that address energy, environmental and economic challenges for power users and communities world-wide.


With SureSource™ installations on three continents and millions of megawatt hours of ultra-clean power produced, FuelCell Energy is a global leader with environmentally responsible power solutions. 


Join our team and contribute to a brighter, cleaner energy future.


To ensure that we provide our customers with world class service and technical support, 24 hours a day, 365 days a year, we have established the Global Power Plant Monitoring & Control Center where we remotely monitor the performance of our entire fleet of power plants around the world. We are currently seeking a highly motivated and experienced Power Plant Operations Technician to join the team.

  • Monitors the performance and controls the operation of our power plants from the Global Monitoring & Control Center (GMCC) to ensure continuous operation.
  • Responds to calls from customers and field service personnel and provides technical assistance in resolution of operational issues.
  • Follows established operating and test procedures to identify operational issues and implement appropriate corrective actions, ensuring the safety, performance and reliability of each unit while minimizing customer downtime.
  • Interacts with internal resources/engineering to resolve issues.
  • Assists with Conditioning Facility operations by providing equipment and facility walk-arounds and security checks in accordance with procedures.
  • Performs other duties as required.



Education:   High School diploma or GED is required.  Associates Degree or equivalent from a two-year college or technical school preferred.


Experience:   Minimum of 4 years of experience in power plant operations or related technical training / experience.  Navy Nuclear/Commercial Power Plant experience, Electronics Technician, Gas Turbine Operator, Electrical Technician GSE, and Mechanical Technician GSM is a plus.


Special Skills:

  • General Power Plant Operational and Maintenance knowledge and skills
  • Ability to follow procedures and document technical work
  • Experience with Microsoft Office Suite
  • Willing and able to work different shifts, including weekends and nights
  • Experience with electronics or other technical background
  • A high sense of urgency and customer focus

Candidate must have:

  • A strong sense of excellent customer service and customer satisfaction
  • Strong interpersonal skills and the ability to interact effectively with many levels of the organization
  • Ability to communicate effectively both verbally and in writing, in person, via computer and on the phone
  • Strong organization skills with great attention to the details
  • Ability to multi-task and respond quickly to change with a high sense of urgency
  • Ability to work effectively independently and in a team environment
  • A positive altitude and willingness to learn

Physical Requirements/Working Conditions:

  • Work 12 hour shifts, rotating day between days and nights, including weekends and holidays
  • Sedentary position sitting at a desk monitoring computers in an office environment
  • Visually acuity to observe technical issues on a computer screen and respond to alarms
  • Physically walk around the outside property in temperatures varying from very hot to very cold, completing a property walk around checklist
  • Be able to effectively inspect equipment, maneuvering around piping and other areas of constraint


Equal Opportunity Employer - Vet/Disability



We offer a competitive compensation package as well as comprehensive benefits including medical, dental, vision, company-paid life/disability insurance, 401(k) plan, employee stock purchase plan and generous paid leave.


Employment with FCE is subject to pre-employment drug-screen and background investigation.


No agency submissions please. Resumes submitted to any FuelCell Energy employee without a current, signed and valid contract in place with the FuelCell Energy Recruiting team for this position will become the property of FuelCell Energy and no agency fees will be paid.


FuelCell Energy, Inc. is committed to ensuring that its application process provides an equal employment opportunity to all U.S. job seekers, including individuals with disabilities.


If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please send an email with your resume to or contact us by calling 203-205-2070. Please indicate the specifics of the assistance needed.